The FTC has launched a new process for returning money to former AT&T customers as part of a $60 million settlement with the company. So far, $52 million has been refunded. If you were an AT&T customer with an unlimited data plan between October 2011 and June 2015 and haven’t received a check from AT&T, you may be eligible for a payment. If you are a current customer who had an unlimited data plan during this period, you should have received a bill credit from AT&T in early 2020.
The FTC claims that AT&T throttled customers’ data, slowing down internet speed after a certain amount of data was used in a billing cycle, making it difficult or impossible to browse the internet or stream videos, and did not adequately disclose this to customers before they signed long-term contracts.
To find out if you qualify and file a claim, visit ftc.gov/ATT by May 18, 2023. If you have questions about filing a claim, contact the refund administrator at 1-877-654-1982 or email info@ATTDataThrottling.com. Additionally, if you suspect a company of slowing down your data or internet service without disclosing it, report it at ReportFraud.ftc.gov.